The COVID pandemic has divided the retail market into BEFORE and AFTER, and what was normal in 2019...


Whisbi vs LiveChat vs Webliveview: Best Live Chat App For Your Retail Business
When looking for a live chat video app, business owners often get confused by the number of options...

The Main Types of Credit Card Fraud in e-Commerce and How to Avoid Them
Whether it’s Netflix, Amazon, or Google’s auto-fill features, we feel uneasy letting corporations store our credit card data....

How to Use Live Video Presentations to Boost Leads and Sales
It’s no secret that a live video presentation is one of the most effective tools to present and...

Why a Great Customer Experience is a Key to Success for Your Online Business
Customer experience (CX) is an X-factor that differentiates successful companies from those that are struggling. Savvy business owners...



How eCommerce Retailers Are Harnessing the Power of Personalization
2020 is likely to be the ‘Year of Retail’ and, by the end of 2021, there will likely...

Real-Time Live Chat Translation and Its Benefits to Business
Web-based stores and e-commerce businesses are gaining strength as more and more people are starting to buy products...

Co-browsing vs Screen Sharing: Comparison for 2019
Competing for the customer’s attention should be a business priority in 2019 and beyond. This is why many...